Effective date: June 14, 2026 · Last updated: June 14, 2026
Important distinction: This is the privacy policy for the Maryland Health One website (mdhealthone.com). It describes how we handle information you provide through this website and our online forms. It is not our HIPAA Notice of Privacy Practices, which governs how we use and disclose your protected health information (PHI) as a healthcare provider. You will receive our HIPAA Notice of Privacy Practices at your first office visit, and a copy is available by calling (410) 528-1182.
Maryland Health One, Inc. ("we," "us," "our") is a multi-specialty medical practice located at The Belvedere, Suite 201, 1 East Chase Street, Baltimore, Maryland 21202. We operate this website at mdhealthone.com.
When you submit our appointment request form or contact us through this website, we collect:
| Data element | Purpose | Legal basis |
|---|---|---|
| Full name | Identify you when we call to schedule | Your consent (form submission) |
| Email address | Send appointment confirmation and follow-up communications | Your consent (form submission) |
| Phone number | Call you to schedule your appointment | Your consent (form submission) |
We do not collect health information, symptoms, diagnoses, insurance details, or any other protected health information (PHI) through this website or its forms. Our appointment request form includes a notice asking you not to include medical information in your submission.
When you visit this website, certain technical information is collected automatically:
| Data element | Collected by | Purpose |
|---|---|---|
| IP address, browser type, operating system, device type | Web server logs | Security, troubleshooting, and ensuring the site functions correctly |
| Pages visited, time on page, referral source, click behavior | Google Analytics 4 (GA4) | Understanding how visitors use the site so we can improve it |
Google Analytics uses cookies and similar technologies to collect this data. Google's privacy practices are governed by Google's Privacy Policy. We do not use Google Analytics data to identify individual visitors or connect it to your form submissions.
This website uses a limited number of cookies:
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential / functional | Basic site operation (e.g., form function) | Session |
| Analytics (Google Analytics 4) | Aggregate traffic measurement | Up to 14 months |
We do not use advertising cookies, retargeting pixels, or social media tracking pixels on this website. We do not serve targeted advertising. You can disable cookies in your browser settings; doing so will not prevent you from using the appointment request form or calling our office.
We use the personal information you provide through this website for the following purposes only:
We do not use your information for marketing unrelated products or services, targeted advertising, profiling, or automated decision-making.
By submitting our appointment request form, you consent to receive communications from Maryland Health One by phone, email, and text message at the contact information you provide, for the purpose of scheduling and confirming your appointment. These communications may be sent using automated technology.
You should know:
We do not sell, rent, or trade your personal information. We do not share it for targeted advertising purposes.
We may share your information with the following categories of parties, only as needed to fulfill the purposes described above:
| Recipient | Purpose | Safeguards |
|---|---|---|
| GoHighLevel, Inc. (CRM and communication platform) | Stores your form submission, sends automated email and text confirmations, powers our online calendar | Service provider / data processor agreement; data stored in the United States |
| Google LLC (Google Analytics, Google Workspace) | Website analytics; business email and calendar | Google's data processing terms; no PHI is transmitted to Google through this website |
| Our staff and providers | Reviewing your appointment request and contacting you to schedule | HIPAA-trained workforce; access limited to staff who need it |
We may also disclose information if required by law, regulation, subpoena, court order, or other legal process, or if necessary to protect the safety of any person.
We retain the personal information you submit through our forms for as long as needed to fulfill your appointment request, maintain our patient scheduling records, and comply with applicable legal and regulatory requirements. Contact information for visitors who do not become patients is retained for no longer than 24 months, after which it is deleted from our systems.
Google Analytics data is retained according to our GA4 configuration (currently set to 14 months) and is not linked to your form submission data.
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect through this website. These measures include encrypted data transmission (TLS/SSL), access controls, and secure service provider agreements. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Regardless of where you live, you may:
To exercise any of these rights, contact us using the information in Section 12 below. We will respond within 30 days.
The Maryland Online Data Privacy Act (MODPA), effective October 1, 2025, with enforcement beginning April 1, 2026, provides Maryland residents with additional rights regarding their personal data, including the right to access, correct, delete, and obtain a copy of personal data, and the right to opt out of the sale of personal data, targeted advertising, and profiling. We do not sell personal data, do not engage in targeted advertising, and do not profile visitors to this website. If you are a Maryland resident and wish to exercise any MODPA right, contact us using the information in Section 12.
If you are a California resident, the California Consumer Privacy Act (CCPA) may provide you with additional rights regarding your personal information. We do not sell personal information. For requests, contact us using the information in Section 12.
This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child under 13 has submitted personal information through our form, please contact us immediately and we will delete it.
This website may contain links to third-party websites (for example, Google Maps for directions). We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policy of any website you visit.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
If you have questions about this privacy policy, want to exercise any of your privacy rights, or have concerns about how we handle your information, contact us:
Maryland Health One, Inc.
The Belvedere, Suite 201
1 East Chase Street, Baltimore, MD 21202
Phone: (410) 528-1182
Fax: (410) 528-1185
Email: [email protected]
This website does not provide medical or legal advice. Submitting an appointment request form does not create a doctor-patient relationship. The information on this website, including information about Maryland insurance law, is general in nature and is not a substitute for professional medical or legal advice. If you are experiencing a medical emergency, call 911.