Terms of Use

Effective date: June 14, 2026 · Last updated: June 14, 2026

1. Agreement to Terms

By accessing or using the website located at mdhealthone.com (the "Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use this Website. "We," "us," and "our" refer to Maryland Health One, Inc., a Maryland corporation. "You" and "your" refer to any person who accesses or uses this Website.

We may update these Terms at any time by posting the revised version on this page and updating the "Last updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

2. No Doctor-Patient Relationship

A doctor-patient relationship is established only after you have been seen in person at our office, a mutual agreement to proceed with care has been reached, and clinical intake has been completed. Communications through this Website, including automated email and text confirmations, are administrative in nature and do not constitute medical consultations, diagnoses, or treatment.

3. Not Medical Advice

The content on this Website — including information about auto accident injuries, delayed-onset symptoms, physical therapy, and the recovery process — is provided for general informational and educational purposes only. It is not intended to be and does not constitute medical advice, diagnosis, or treatment.

You should not rely on anything on this Website as a substitute for professional medical judgment. Always seek the advice of a qualified physician or healthcare provider with any questions about a medical condition, injury, or treatment. Never disregard professional medical advice or delay seeking it because of something you read on this Website.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

4. Not Legal Advice

This Website contains general information about Maryland auto insurance, Personal Injury Protection (PIP) benefits, and the claims process following a car accident. This information is provided for educational purposes to help you understand how accident care is typically billed. It is general in nature and does not constitute legal advice.

Specifically:

• References to Maryland insurance statutes (including Md. Code, Ins. §§19-505, 19-507, and 19-508) are summaries of publicly available law, not legal interpretations or opinions.
• Whether PIP coverage applies to your situation depends on the specific terms of your auto insurance policy. PIP coverage can be waived in writing, and policy limits vary.
• Statements about billing the at-fault party's insurance describe our general practice in most accident cases. Actual billing and coverage depend on the circumstances of each accident, the policies involved, and the determination of fault. We cannot guarantee any specific billing outcome or that you will pay nothing out of pocket.
• Information about the relationship between medical treatment, insurance claims, and legal proceedings is general guidance, not a recommendation for or against any legal action.

If you need legal advice about your rights after an auto accident, consult a licensed attorney. We are a medical practice, not a law firm.

5. No Guarantee of Results or Availability

Individual medical outcomes vary. Nothing on this Website guarantees a specific treatment result, recovery timeline, or clinical outcome. Any patient testimonials or reviews displayed on this Website (when available) represent individual experiences and may not reflect the results that all patients will achieve.

While we strive to offer next-day appointments for accident patients and to return appointment request calls within one hour during business hours, appointment availability is subject to physician schedules, clinical demand, and time of contact. We cannot guarantee specific appointment times or callback windows under all circumstances.

6. Accuracy of Information You Provide

When you submit an appointment request or book through our calendar, you agree to provide accurate and complete information. You are responsible for the accuracy of the name, email address, and phone number you submit. We are not liable for delays or failures in communication caused by incorrect contact information.

Our appointment request form instructs you not to include medical information in your submission. If you include protected health information in a form submission, we will treat it with appropriate care, but the form submission channel is not designed or secured for the transmission of PHI, and we are not responsible for the security of health information voluntarily submitted through it.

7. Permitted Use

You may use this Website for its intended purpose: learning about our practice and services, requesting an appointment, booking a visit, and finding our contact information and location. You agree not to:

• Use this Website for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to interfere with, compromise, or disrupt the Website's systems or security
• Use automated tools (bots, scrapers, crawlers) to access or collect data from the Website without our written permission
• Submit false information through any form on this Website
• Reproduce, distribute, or create derivative works based on the Website's content without our written permission

8. Intellectual Property

All content on this Website — including text, graphics, logos, images, page design, and software — is the property of Maryland Health One, Inc. or its content suppliers and is protected by United States copyright, trademark, and other intellectual property laws. The Maryland Health One name and logo are trademarks of Maryland Health One, Inc. You may not use our trademarks without our prior written consent.

You may print or download content from this Website for your own personal, non-commercial use, provided you do not modify it or remove any copyright, trademark, or other proprietary notices.

9. Third-Party Links

This Website may contain links to third-party websites or services (for example, Google Maps for directions to our office, or external resources about auto insurance). These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party website. Accessing a third-party website through a link on our Website is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by Maryland law:

• This Website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
• Maryland Health One, Inc. and its owners, officers, employees, providers, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this Website, reliance on any information provided on this Website, or any errors or omissions in the Website's content.
• This limitation applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or any other theory, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

This limitation of liability applies solely to your use of this Website. It does not limit, waive, or affect any rights or claims arising from the doctor-patient relationship once one has been established through an in-person visit, nor does it apply to claims governed by HIPAA, Maryland medical malpractice law, or other statutes that cannot be disclaimed.

11. Indemnification

You agree to defend, indemnify, and hold harmless Maryland Health One, Inc. and its owners, officers, employees, providers, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising out of or in connection with your violation of these Terms, your misuse of this Website, or your submission of false or misleading information through any form on this Website.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Baltimore City, Maryland, and you consent to the personal jurisdiction of such courts.

13. Accessibility

We are committed to making this Website accessible to all visitors, including individuals with disabilities. If you experience difficulty accessing any part of this Website or need content in an alternative format, please contact us at (410) 528-1182 or [email protected], and we will make reasonable efforts to accommodate your needs.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Maryland Health One, Inc. regarding your use of this Website. These Terms do not govern the doctor-patient relationship, clinical care, or any agreement entered into at our office. Those relationships are governed by separate consents, the HIPAA Notice of Privacy Practices, and applicable Maryland healthcare law.

16. Contact Us

If you have questions about these Terms, contact us:

Maryland Health One, Inc.
The Belvedere, Suite 201
1 East Chase Street, Baltimore, MD 21202
Phone: (410) 528-1182
Fax: (410) 528-1185
Email: [email protected]